We had a 2010 VW Routan that we loved! Earlier this year I was hit by someone who ran a red light and fled the scene. My van was totaled. Loving it so much, we decided to get another one...a 2011 with only 80,000 miles. Well, it has non stop issues and has cost us a pretty penny to try and fix. We have an issue with it starting, even had the key unit replaced along with new keys. I wish VW would take responsibility since other Routans have had a similar problem.