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My car is a 1999.5 VR6 automatic

Took my car in to the dealer for unrelated problem and ended up doing the 26E1 update for ECM software for catalystic on my car (was a recall). Got the car back and noticed that it starts in 2nd or 3rd gear but can shift down to 1st gear manually. Its slow to accelerate in Drive and running at around 3500 rpms at 100 km/hour. Took it back to the dealer and they assured me the problem was not the upgrade and would like me to pay for diagnostic if i wanted to know what is wrong with it. Needless to say, I no longer trust this dealer as my car was running perfectly prior to seeing them and wondering if anyone had this problem in the past? any ideas on what the cause could be?

Thanks!
 
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