Well hitler finally got his head out of his ass and made the new regulator guides out of POTmetal and a little plastic. Yeah its taken quite a while to get the parts and its still sketchy. The best thing you can dou till the parts are able to be stocked(more on this) is to call ahead and tell them your situation and key part of phrase is telling them you can hear the cables grinding. Ask if they can pre write your car (open a repairorder before you get there) and then insist POLITELY that the parts be overnighted due to the fact that it presents a security and most of all a SAFETY issue. If your car is a repeat offender first call VW customer service and raise holy hell with them and maybe hint at not buting another. It is not the dealers fault, as a matter of fact we've been bitching for a very long time. but dont take shit from them. WELL, I hope that will answer your upsset questions. good luck to all- ive got my fingers crossed with my 02.